FAQ
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1. Q: Are you a factory or trading company?     
     A: We are a factory established in 1998.

2. Q: What is your main product?
     A: Formic acid (methane acid), glacial acetic acid, dyeing acetic acid, calcium formate and sodium formate.

3. Q: How do you control the quality?
     A: We have own quality control system ,it is “I-S-K-U “system, also can do SGS, BV, INTERTEK and any other Third-party test.
         Our inspection dept make test for every shipment
         We keep the sample for 6 months of every shipment
         Our lab do the inspection for 10 years.
         We must assure the quality before shipment

4. Q: What documents you provide for client ?
     A: We provide COA, CO, SDS(MSDS), TDS, Commercial Invoice,Packing List etc, follow your requirement.

5. Q: What is the loading port?    
     A: Usually is Tianjin Port, Qingdao also considerable.

6. Q :What is the payment terms?  
    A: Usually is T/T,L/C at sight,  other terms can be discussed further.

7. Q: Do you provide sample?
     A: Sure, we provide 1-2 kg free sample.

8. Q: How does your factory do regarding quality control?
     A: we have our I-T-K-U quality control system,also passed ISO9001:2008 which certificated by SGS.

9. Q:How about the package?
     A: Usually we provide the package as 20L/25L/30L/200L/IBC(1000L) ISO TANK and BULK shipment,customer made also ok.
 
10.Q:How long you need to do shipment?

      A:We can make the shipping within 10~20 day after confirming the order.

11. Q: When will i get your reply?
       A: We ensure the fastest response, fastest service,E-mails will be replied with in 12 hours. Your questions will be answered on time.

12.Q: What advantage do you have?
      A: 1. We are the manufacturers that ensures the affordable price and high quality.
          2. We near the TIANJIN port, Huang hua gang port.
          3. We do service for you in 24 hours.
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